Action steps for African Business Schools
2011-05-24 13:56:36 UTC
Case Study: Clean Clothes Drycleaners: King Solomon has to go
Title
Clean Clothes Drycleaners: King Solomon has to go
Author
Udoji, U
Pages
11
Product Type
Reference #
406-009-1
Teaching Note
406-009-8
Institute
Setting
Nigeria
Year
2006
Keywords
Communication; Team communication; Leadership
Summary/
Abstract
Abstract
When Stanley set up a dry cleaning service, besides himself, no other employee had a degree. Most of the staff had limited education and exposure to management. As the business grew, he saw the need to form a management team made up of university or polytechnic graduates with whom he could work to grow the company. The less educated ones including Solomon, a very valuable employee, begin to feel threatened and relationships begin to fall apart. The case shows how poor communication can lead to misunderstandings and low trust levels
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Reports on the AABS Members Meeting 2011 and Responsible Management in Africa Conference 2011
