Case Study: First National Bank: inspirational leadership in a South African context

Title
First National Bank: inspirational leadership in a South African context 

Author
April, K; Hargarter, A 

Pages
54 

Product Type
 

Reference #
407-048-1 

Teaching Note
407-048-8 

Institute
University of Cape Town 

Setting
South Africa 

Year
2007 

Keywords
Implementation of leadership programmes in South Africa; Inspirational leadership; African leadership; Balancing people and content management; Support for leadership programmes; Transformation; Diversity; Sustainability of leadership programmes; Measurement of leadership programmes



Summary/
Abstract
The case intends to add to practical knowledge about the use and implementation of leadership programmes, but also to challenge theoretical understanding of inspirational leadership in Africa. The theoretical foundation related to the topic is weak. Therefore, the research method used is an exploratory case study with research questions formulated as management issues. First National Bank (FNB) is one of the few South African organisations that have made a difference in terms of transformation. The company started a programme five years ago with the objective of creating a workplace community of real, new South Africans from different backgrounds. FNB clearly tries to do a better job balancing people management and content management. Leadership in FNB is inspirational, and it definitely has African elements. At the same time, it seems that some employees have difficulties in clearly seeing the support for the programme throughout the hierarchy, and find African leadership confusing.

 

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