Action steps for African Business Schools
2011-05-24 13:56:36 UTC
Case Study: Lagos State Water Corporation: transforming the corporation through IT solutions
Title
Lagos State Water Corporation: transforming the corporation through IT solutions
Author
Alos, A; Bamiro, O
Pages
25
Product Type
Reference #
806-018-1
Teaching Note
Institute
Setting
Nigeria
Year
2006
Keywords
Basic operations of Lagos State Water Corporation; (LSWC) Water demand; Raw water supply and portable water; Operational constraints; New trajectory of operation; Information technology (IT) and the management of operations; Customer bill preparation; Further deployment of IT solutions; Implementing the HumanManager; Role of IT department; Way forward
Summary/
Abstract
Abstract
The Lagos State Water Corporation embarks on a process of becoming financially self-sufficient and introduces IT (information technology) solutions to streamline processes. This case illustrates the challenges of managing change in a public corporation and it particularly addresses issues of leadership in re-engineering processes and managing the implementation of application software packages.
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