



Case Study: Room 7
Title
Room 7
Author
Udoji, U
Pages
4
Product Type
Reference #
406-012-1
Teaching Note
406-012-8
Institute
Setting
Nigeria
Year
2006
Keywords
Team building; Assertiveness; Communication
Summary/
Abstract
Abstract
Zainab is at a company retreat with her colleagues. She is asthmatic. As her group settles down to have a meeting, they realise the room is stuffy. Everyone is uncomfortable but no one (including Zainab) clearly complains about the situation or suggests a solution. Eventually, Zainab becomes ill and they all blame the team leader. This case teaches effectively the causes, symptoms and effects of the Abilene paradox ? a major source of team dysfunction. A background note ?Team Productivity through Management of Agreement-The Abilene Paradox? (406-012-5) is available to accompany this






