Action steps for African Business Schools
2011-05-24 13:56:36 UTC
Case Study: Legal Aid Board: Balancing the Scales of Justice
Title
Legal Aid Board: Balancing the Scales of Justice
Author
Tessa Murray
Pages
7
Product Type
Case
Reference #
WBS-2008-13
Teaching Note
Institute
Setting
Year
2008
Keywords
decision making, organisational change, transformation
Summary/
Abstract
Abstract
In 1998/1999, the Legal Aid Board faced closure because of a contingent liability of more than R600 million for legal services delivered by private practitioners to the organisation’s clients. Since then, through three phases of transformation, under two board chairmen and three chief executive officers, the Legal Aid Board has turned itself around. It has received unqualified audit reports from the office of the Auditor General since 2002 and it has extended its services to represent the accused in approximately 400 000 matters per year.
Now, in 2008, the organisation is ready for its next challenges: improving employee morale, expanding access to justice for all and working with stakeholders to instil confidence in South Africa’s legal system. The challenge for the board is to identify the right approach to taking the organisation into the next phase.
The Impact of AABS Video
"The impact of AABS Video" was filmed at the Gordon Institute of Business Science, Johannesburg and at the University of Cape Town Graduate School of Business, Cape Town during the AABS Members Meeting and Conference 2011.
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Reports on the AABS Members Meeting 2011 and Responsible Management in Africa Conference 2011
