Botswana Uniform Agency (PTY) (A)
Joseph J. DiStefano, Deborah Kleiman
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Intercultural Relations; Work-Force Management; Third World; Incentives, Organizational Behaviour/Leadership, International, Manufacturing
Two young Canadian women have to deal with the threat of strike in a model factory started up in a rural African village. Cross cultural management problems arise as these two women with different management styles attempt to combine rural African norms, roles and expectations to the task of producing school uniforms in an industrial setting. A strike is threatened over a pay dispute, a result of differing perceptions and expectations in the work environment. A sequel to this case, Botswana Uniform Agency (PTY) (B), case 9A79C021, offers further insight.