Kevin Otieno-Onyango: Business and Technology Dilemma
Dr Freddie Acosta
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Strathmore Business School
Ethics, Startup, Leadership, Strategy, Entrepreneurship, ICT
Kevin Onyango, the owner/manager of Complexity Ltd. located in Nairobi, was in his centre on the evening of the 15th of May 2005. He was contemplating the recent positive developments in his computer business. He planned to buy an additional 10 computers at the end of the month to meet the increasing demand. Majority of his customers were young boys and college students. Two months ago, he had suffered some loses. (See Exhibit 1.) While still thinking about these developments, one of his assistants handed him a letter from Mrs. Bea Kobia that took his smile away.