THE PHP MANAGEMENT TEAM (II)
Chantal Epie; M. Oparison
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Lagos Business School
Nigeria. Pharmaceutical idustry.
team building, team communication,
This forms part of a three-case series. The main teaching objective is to achieve a good understanding of the requirements of team building and team work. The case shows the management team of the Nigerian operation of a worldwide pharmaceutical company at a time of crisis. Part I focuses on the team development cycle, team diagnosis and team maintenance/leadership. Part II examines a problem solving approach to team conflict and a team building event based on feedback. Part III can be simply handed out at the end of the class on Part II, or be used as background material for a discussion on team vs. individual rewards.